Take your time choosing a new pair of shoes. What you try on her, does not mean that you have to buy it. If you do decide to buy it, carefully inspect the couple on all sides, make sure it is neatly stitched, and shoes are no visible defects. Walk into the store next new thing, try to understand how convenient and comfortable shoes if you. Ignore the exhortations sellers, guided only by their feelings. You have different problems with vendors: they need to sell quickly, and you - buy a quality thing.
Making a purchase, be sure to take in the store all the required documents are: cash and receipts, warranty card. Check that the warranty card everything was correctly filled. Do not hesitate to do so - perhaps it will gain you much, so be sure to save the evidence of their purchase.
If a defect do not hesitate, just wear a pair in the store where you bought it. In no case do not try to repair it yourself - with traces of your intervention no longer store a couple of takes.
Right in the store write a statement about returns, please describe what you found a defect. Verbally explain anything should not need to do this in written form only. Honest seller will refund within ten days.
If you're unlucky and got an unscrupulous seller - not too lazy to make the examination. To do this, refer to the independent expert, but absolutely do not agree to an expert, who will recommend you sell - they can have their relationship, and in this case rely on objective examination is not necessary.
If the seller does not take effect even the results of the examination, seek legal advice. Usually it changes the situation as if by magic, and the seller immediately refund the money. But if it has not happened - boldly go to court. In this case, an unscrupulous seller, not only will refund the price goods and expertise, but will be required to reimburse you for the cost of legal fees and the lawyer's work.
Before going to return to the store, you can contact the Department of Consumer Protection and there to get a free consultation.