Some unscrupulous deceivers professional working in the field of trade and services, can turn a purchase or provide services in a robbery in broad daylight. Satisfied with the service and quality goods to the consumer, they may refuse to exchange the goods or refund. If you do not claim their rights, then abide by them no one will. According to statistics, in recent years, legally competent consumers win 9 out of 10 they initiate litigation.
You should be aware that under the current legislation, in the event of a defect, you have the right to appeal to the seller and ask him gratuitously remedy any defect, in proportion to reduce the purchase price of this product or to compensate for the cost of its removal, which you take on. You also have the right to demand replacement of the goods and return the sum spent on it.
You can submit his claims and the manufacturer, the fault which was admitted marriage. He is obliged to eliminate the defects free of charge or replace the product with a comparable. For free elimination of defects you can contact specified in the documentation for the product service center performing warranty repairs.
Its demand to return the price paid for the goods and refund of losses, you should set out in writing in the form of a declaration which must be satisfied within 10 days from the date of filing. In case of refusal of an application, you should go to court. In this case, you have to remember that if a check for goods sold or services you do not have, it can not be the basis for the court to refuse to meet your requirements.
In addition refund faulty goods, you can also request a statement to compensate the moral damage caused to you as a customer due to violation of your rights by the seller or manufacturer.