The competence of the administration has three main areas - the space, staff and visitors. The administrator must first have complete control over the design space, monitor the status, updating and advertising on the building and inside the club. The administrator must control the order and cleanliness in the entertainment room, as well as the surrounding area.
Under the supervision of the Administrator are employees of the club - waiters, cooks, cashiers, bartenders, cleaners and office managers, and security service. The administrator simply obliged to fully monitor the implementation of the listed employees of industrial and labor discipline, rules and regulations of occupational safety, hygiene and occupational health (for example, hair caught in a food or dirty hands chefs will be on the conscience of the administrator). On the administrative staff have an obligation to ensure direct control over the preservation of wealth.
The administrator should politely welcome visitors, hold them to a free table (or outsource it to a waiter, if the flow of guests is very large) and fully advise on the services rendered club. In the event of claims, the administrator is obliged to listen to them quietly and as quickly as possible to take action to resolve the conflict. Even if it is the tenth dissatisfied customer of the night, you can not get mad or yell, all the problems are solved with a smile. Raportiruyte superiors about the difficulties encountered offering their solutions to problematic and controversial issues. Administrator must be aware of all the events that occur in the club facilities.
The administrator must navigate the legal issues in the case of the problem to be ready to replace one of the employees. Knowledge of the law can be divided into knowledge of regulatory and legal documents (federal laws, the Labour Code, work rules, job descriptions of employees, as well as a list of services provided by the club).