Communication process starts with a need to share those or other facts, opinions, to interact with another person. Next comes a time when the sides are oriented in the situation and to communicate, evaluate each other, build a rough plan and choose the style of communication. Once contact is made, people exchange information, assess the reaction of the interlocutor, while trying to adjust their behavior.
Experts identify many types of communication, depending on what purpose and to what point of view they are considering it. Let us examine a few of them.
Community superficial, formal, does not restrain ourselves the goal to understand the interlocutor, to take into account its features and mood, to understand the essence of the conversation, is referred to as a contact mask. Masks - a pattern of behavior in which the reaction manner of communication, a set of phrases subject to the general patterns and generalized ideas about how people should look like a manifestation of certain emotions (politeness, modesty, indifference). Masks help to hide the true thoughts and emotions of the interlocutor.
Close enough to the previous view formal role-based communication. For such communication is sufficient to know the social role of interlocutor, from this point of view is considered contact with the person, and the behavior and communication style dictates a certain situation (the seller - the buyer, the police - the offender).
Secular communication is characterized by its pointlessness. The parties use formal phrases adhere to standard of decency. In this case, the true opinion of the interlocutor on an issue they do not care, it does not matter and does not affect the nature of the communication.
More efficient communication, in which the exchange of relevant information, call the business. It is directed to a particular result in a particular field of activity. This type of communication takes into account the personal characteristics of the interlocutors, opponents listen to each other's views, but only the part that directly concerns the essence of the matter under discussion.
The most profound and intimate personal is personal (spiritual interpersonal) communication. This type of contact involves a sincere interest and attention to the other person, to his thoughts, judgments, and takes into account the emotional person.